Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.carterandrader.com/ (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, our payments vendor will collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information which helps us reconcile payments with clients.

How We Use Your Personal Information

We use information send to us through our Site to communicate with clients and potential clients. We do not share this information with third parties. Information collected from Payments is used to identify and reconcile payments from clients.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.

You can opt out of targeted advertising by visiting the links below:

Facebook
Google
Bing

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal located here.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention & Payments

We send invoices to our clients for legal services. These are available to pay through our Site. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. These are non-refunable payments for services rendered.

Refunds

We do not offers refunds for payments made for our services which is stated in our Client Contract. Payments made via our Site are for legal services rendered as stated on our invoices unless otherwise noted.

Contact Forms & Personal Information

We allow Site users to contact us through our Site via ContactForm7 forms. Personal Information such as First, Name, Last Name, Email Address and Phone Number are required. We use this information to contact users who request more information about our services. We may store this information internally along with other protected client information.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by phone at (806) 745-6100 or by mail using the details provided below:

7606 University Ave., Ste. B-5, Lubbock, TX, 79423, United States